Accepted Payment Methods

• Credit / Debit Cards: Visa, Mastercard, American Express, JCB. We accept credit card payments through Stripe and Airwallex as secure payment gateways.
• Bank Transfers: Available for wholesale orders only. Please contact us at support@doghousesales.com to request our bank details.

Billing Currency

All transactions are settled in USD ($). Our company is registered in Hong Kong, so please make sure your Credit Card supports international payment. If you use a different currency, the exchange rate will be determined by your payment gateway, and conversion fees may apply.

Fee Breakdown

• Product Price: As shown on each product page in USD.
• Shipping: Free as per our shipping policy (no hidden charges).
• Sales Tax: Calculated based on your shipping address and applicable state/local laws – shown at checkout.
• Additional Fees: We charge no extra fees beyond those clearly displayed at checkout.

Payment Process

Credit Card ( Airwallex)

1. Choose your shipping address or create a new one.
2. Enter your Card Details and click “Submit”.
3. Finish the Credit Card 3D Secure authentication.
4. Your Payment will be processed and a confirmation email will be sent to your email inbox.

Payment Security

Our checkout is safe and secure with AES 256-BIT SSL encryption. We use PCI‑DSS compliant gateways to protect your financial data.

Payment Issues

If your payment fails, the order will not be processed. For duplicate charges or other issues, please contact us immediately at support@doghousesales.com and we will assist you after verification.